Efficient Communication Through Chatbots – Less Work for Clinics and Businesses
Many businesses and clinics face the challenge of handling a large volume of daily inquiries via WhatsApp and Instagram. Constant availability and manually responding to messages are time-consuming, inefficient, and may raise concerns about privacy, data security, and compliance with regulations such as GDPR and DSGVO.
With Bodo, we are creating a smart AI Chatbot automation solution that takes over these tasks, while ensuring secure, GDPR and DSGVO-compliant communication. This revolutionizes your customer communication by combining automation with privacy protection!
How Will the Planned AI Chatbot Integration Work?
Instead of manually managing every WhatsApp or Instagram message, our intelligent AI-powered chatbot will:
- Automatically respond to general inquiries (e.g., opening hours, services, prices, locations) without involving your team.
- Guide customers toward a consultation when specific needs or inquiries arise.
- Collect name, email, and images and transfer them directly into Bodo for further processing.
- Automatically create a ticket in Bodo, ensuring that all personal and sensitive data is handled securely in compliance with both GDPR and DSGVO.
Why Is This Chatbot Integration a Gamechanger?
- No more constant WhatsApp and Instagram monitoring – Your clinic or business won’t need to be online 24/7.
- Automated initial consultation around the clock – The chatbot handles frequently asked questions instantly, providing immediate responses without compromising security.
- All individual consultations are professionally managed in Bodo – Sensitive customer inquiries seamlessly enter your central ticket system, and communication continues securely via email.
- Increased efficiency & time savings – Your team can avoid spending hours responding to repetitive messages, while Bodo ensures secure and organized follow-up.
- Better customer experience – Instant chatbot responses combined with GDPR and DSGVO-compliant processing in Bodo ensures trust and transparency.
- Boost your Instagram marketing without worrying about inquiries – Now you can focus on growing your Instagram marketing efforts without hesitation, as any customer inquiries are automatically handled and directed to Bodo for follow-up via email.
How the Process Works – Automation Through Chatbots
- The customer sends a message via WhatsApp or Instagram → The chatbot instantly responds to general questions.
- More complex inquiries are identified → If a customer requests a consultation, the chatbot collects their name, email, and relevant images.
- Seamless transition to Bodo → The gathered information is automatically stored in Bodo as a ticket, ensuring sensitive data is securely handled.
- Communication continues securely via email → All further discussions take place in a structured, GDPR and DSGVO-compliant manner through Bodo.
Future-Proof: Bodo as Your Central Communication Hub – Completely Stress-Free
With this integration, you no longer need to reply directly on WhatsApp or Instagram. All important inquiries are automatically processed, ensuring GDPR and DSGVO compliance and reducing the risk of data handling errors. The chatbot ensures efficient initial consultations, while Bodo serves as your central platform for secure communication, where all sensitive data is stored and processed according to legal requirements. This makes managing customer interactions completely stress-free, as everything is streamlined in one place.